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Covid 19 Coronavirus: Ryanair hikes reebooking fees while closing help lines

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As Ryanair grounds its European airfleet and mothballs its customer service lines, customers say they are being gouged to rebook cancelled flights.

The airline has been accused of charging passengers more to rebook flights than buy new ones.

In some cases the airline was charging $160 for changing cancelled fares, in spite of a promise of “fee-free” cancellations.

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