TUI has extended cancellations for even more holidays to Spain, the Canary and Balearic Islands amid the ongoing travel ban for Britons. The Foreign and Commonwealth Office (FCO) reinstated its travel advisory against all nonessential travel to the region on July 26, sending the holiday industry into chaos.
As a result, travel firms including TUI were forced to axe planned holidays.
Now, TUI has announced plans to extend cancellations through to and including August 16 2020.
Following the decision, the travel firm released a statement advising affected customers of their options.
“Due to the updated travel advice from the UK Foreign Office advising against all but essential travel to all areas of Spain, TUI UK has now cancelled all holidays to Spain, including the Balearic Islands and Canary Islands, up to and including Sunday 16 August 2020.
“Customers will be able to amend their holiday for free and receive a booking incentive or cancel and receive a full cash refund,” it states.
“In light of the on-going uncertainty customers with holidays to Mainland Spain before Tuesday, 1 September can amend their holiday for free or cancel and receive a full cash refund.
“Customers with holidays to the Balearic and Canary Islands up to and including Sunday August 23 can amend their holiday for free or cancel and receive a full cash refund.
“Customers currently on holiday will be able to continue their holiday as planned.”
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TUI is also offering refund credits to holidaymakers to allow them to use their money towards a future holiday.
The TUI website states: “We understand that you may not be ready to book again just yet, so the refund credit gives you the flexibility to book your travel in future. Plus, if your original booking was for a package holiday, you’ll get a separate booking incentive.
“Also, if your original booking was part of a package, your refund credit will carry the same ATOL protection.”
The holiday provider has assured customers it will only fly them to destinations given the green light by the Government.
Currently, a travel advisory notice is in place for Spain, the Balearic and Canary Islands.
The FCO explains: “From July 27, the FCO advise against all non-essential travel to Spain, including the Balearic and Canary Islands, based on the current assessment of COVID-19 risks in the country.
“This advice is based on evidence of increases in cases of COVID-19 in several regions, but particularly in Aragon, Navarra and Catalonia (which include the cities of Zaragoza, Pamplona and Barcelona).
“The FCO is not advising those already travelling in Spain to leave at this time. Travellers should follow the advice of the local authorities on how best to protect themselves and others, including any measures that they bring in to control the virus.
“If you are returning from Spain you will be required to self-isolate on your return to the UK, but the FCO is not advising you to cut short your visit. You should contact your tour operator or airline if you have any questions about your return journey.”
Though it is not known if Spain will be added to the travel corridor list in the near future, the Department of Transport says that it is reassessing quarantine regulations continually.
Along with Spanish holidays, TUI has also had to cancel trips to a number of other destinations.
This included trips to Cyprus due to depart on or before August 14, trips to Bulgaria on or before August 31, trips to Portugal on or before August 16 and trips to Florida on or before November 30.
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