easyJet brings inflight service to front doors with new home delivery trolley service

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Many desperate travel enthusiasts may have found themselves let down this ear amid an onslaught of holiday cancellations. In a bid to lift spirits and bring a taste of holiday home, easyJet has launched “the world’s first inflight trolley service available by home delivery”.

Uniform-clad cabin crew from the budget carrier are set to roll up to front doors around London from December 17, serving up typical beverages and snacks you might expect while flying 35,000 ft above the ground.

Customers can enjoy a selection of crisps, nuts and olives straight from the trolley.

Meanwhile, those looking for a tipple can select traditional inflight beverages such as gin and tonics, Bloody Mary’s and glasses of chilled Prossecco.

easyJet bosses think the service will be a great way to keep cabin crew active and “match-fit” even if they aren’t able to fly right now.

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Tina Milton, Director of Cabin Services at easyJet, said: “As much as our customers have missed flying in recent months our cabin crew have really missed doing what they love to do best, serving our customers, so this trial gives us a great opportunity to bring easyJet to customers’ doors with our Trolley Delivery service.

“So, for now, we will focus on ensuring our service remains as good on the ground as it does in the air and we look forward to welcoming everyone back onboard in 2021.”

The service will be available through food delivery service Deliveroo, and will be free of charge to use.

However, customers are being asked to make a donation to Age UK.

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Of course, given the current pandemic, staff will offer the service in a covid-secure way.

The crew will wear covid-compliant fashion, including orange face masks, and will observe social distancing.

Johan Lundgren, CEO at easyJet, said: “Our cabin crew provide a fantastic service for our customers in the air but while they are not flying as much we have the ideal opportunity to provide our famous inflight service on the ground.

“And through this trial, I’m pleased to see that our crew are able to deliver a bit of holiday cheer to homes this Christmas.”

Natasha Graydon at Deliveroo, added: “If there’s one thing we’ve missed this year it’s that feeling of boarding a plane, getting settled into your seats and toasting to the holiday ahead as you jet off to a faraway location. That’s why we’re delighted to be working with easyJet to recreate some of that holiday magic at home this Christmas, delivering drinks and snacks for this world-first delivery experience. We’re very excited to welcome easyJet’s first-class cabin crew as part of our expansive delivery team!”

The service will begin as a trial over two days – December 17 and 18.

Customers will be able to enjoy a snack or beverage between 6 and 9pm, simply by visiting the easyJet drinks trolley page on Deliveroo’s website.

easyJet also recently announced it will be making some changes to its hand luggage fees for passengers from February.

From February 10, customers will be required to pay for hand luggage which needs to be stored in an overhead locker.

According to easyJet, costs will start at around £7.99.

An update on the airline’s website states: “For all travel from February 10, 2021, the seat you have booked will determine what bags you are able to bring on board.

“Everyone can take one small cabin bag per person on board (maximum size 45 x 36 x 20cm, including any handles or wheels), which must fit under the seat in front of you.

“That should be enough to bring all the essentials for your journey or for a short trip. There’s no weight limit, but we do ask that you are able to lift and carry your bag yourself.”

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