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TUI put flights to Spain and the Canary Islands on pause when t he government updated its travel advice.
From today, the Foreign Office now warns against “all but essential travel” to mainland Spain.
It doesn’t tell holidaymakers to avoid the Canary or Balearic Islands.
But tourists returning from any of the destinations will have to quarantine for two weeks after arriving back in Britain.
TUI said it was “disappointed” that new travel advice was issued without more warning.
Andrew Flintham, managing director at the travel firm, is also confused about why those returning from the Canary Islands and Balearic Islands will have to quarantine themselves.
He said: "We're incredibly disappointed that we didn't get more notice of this announcement, or that this decision wasn't made yesterday, as many Brits travel on holiday at the weekend.
"We also look to understand why quarantine has been issued for a whole country, including the Canary Islands and Balearic Islands, when the travel advice isn't aligned (only applying to mainland Spain). It demonstrates why clear regional travel corridors need to be considered.
"The health and safety of our customers and colleagues is always our highest priority and welcome travel advice that protects those that holiday with us.
"However, the UK government must work closely with the travel industry as this level of uncertainty and confusion is damaging for business and disappointing for those looking forward to a well-deserved break."
TUI is refunding customers who have had flights cancelled.
Those heading back from Spain will be able to jump travel with other airlines.
easyJet and British Airways have said they are planning to continue their flight schedules as normal.
- Travel Advice
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